Contact us

Phone: 01942 679300

If nobody is available to take your call, please leave a voicemail and we will get back to you as soon as we can. In the meantime, check our FAQs section for any queries you have.


Online Live Chat on our website  

During the COVID-19 pandemic, we have set up an online live chat feature, open to the whole community, where you can access 1-to-1 support from someone from Willow Project.

This feature is not counselling, rather it is a therapeutic service, for both young people and adults across Greater Manchester. 

Opening times can be found to the right hand side. 

You will receive an automated message when you initiate the chat, and if nobody responds in 10 minutes, please double check our open times. Due to more people now working from home, the Wi-Fi strength can be weaker on some days, and so if you don’t get a reply whilst in a chat with someone from Willow, there is a chance our server has gone down so please just send another message and we will be right back with you. 


Please do not cancel counselling appointments via email or social media platforms. If you wish to cancel an appointment please call the office, and if nobody is available to take your call please leave a voicemail. Please inform us of your cancellation at least 24 hours before the time of your appointment.

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